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    eslam fikry
    07 апр. 2021 г.

    Smart switch restarting by itself

    в Wall Switch

    I have issue with Athom smart switch 2 gang it's restarting by itself after 1 or 2 min and turn off the light

    and no response in apple homekit


    11 комментариев
    0
    11 комментариев

    Поделитесь своим мнениемЗарегистрируйтесь, чтобы оставить комментарий.

    gonzalo_dd
    02 июн. 2021 г.

    I see… is it too complex to update via serial port?

    Лайк
    G
    G D
    G D
    12 авг.
    Ответ пользователю

    No problem welding. I understand that if something goes wrong it will be my fault, but anyways in the current state with firmware version 0.2 the switch is unusable and non-upgradable. Can you share some instructions about the actual procedure?

    Лайк

    Athom_Support
    02 июн. 2021 г.

    0.2 may not be able to upgrade, the version must be greater than or equal to 0.3 to upgrade, and the version below 0.2 must be burned through the serial port!

    Лайк

    gonzalo_dd
    02 июн. 2021 г.

    model says SW034US, version 0.2. What address should I send email?

    Лайк

    Athom_Support
    02 июн. 2021 г.

    Take a look at the version number of the switch firmware, the latest version is 0.6, if you need to upgrade, you can contact us by email

    Лайк

    gonzalo_dd
    02 июн. 2021 г.

    I have the same issue. Any solutions?

    Лайк
    11 комментариев
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